Product

WhatsApp, run like the rest of your business

WhatsApp Business was built for one person with one phone. Companion is what you add when there is a team, a backlog, and money moving through those conversations.

One inbox

Every conversation in one place

Right now those threads live on your staff’s phones, where nobody else can see them, cover them or report on them. Connect the numbers your team already uses and every conversation lands in one inbox, with owners, notes and a history that stays when people leave.

  • Staff keep their own numbers and their own phones
  • Assign, hand over and cover when somebody is away
  • Analytics on the channel that never had any

Shared inbox

RPRachel Price Is Thursday still ok for the fitting?Amy
DODanny O’Neill Sent the photos overJon
SKSofia Kaur How much for the full valet?Unassigned
Automation

Follow-ups that run themselves

On its own, WhatsApp Business expects you to remember everything: the quote to chase, the reminder to send, the customer to check back in with. Set the intent once and it happens for every customer, including on the weeks you are too busy to think.

  • Sequences that stop the moment somebody replies
  • Reminders sent where they are actually read
  • Guided flows that collect what you need in one exchange

Automation

Quote sentStraight after the enquirySent
Gentle nudgeTwo days later, if no replySent
Last check-inFive days later, then stopQueued
In the chat

Sell without sending them anywhere else

Every jump out of the conversation — to a PDF, a portal, a payment page on an unfamiliar domain — asks the customer to trust you all over again. Send products, take payment and book the job inside the thread, in WhatsApp’s own interface.

  • Product cards with the right price, every time
  • Payment taken in the thread while they are still interested
  • The same products and prices, whoever is replying
  • Over 50 connectors to the tools you already run on

In-chat actions

Do you have that in a size M?14:20
Camden overshirtSize M · £128.00
Yes — one left in M.14:21
AI assistant

Answers the routine, hands over the rest

Most messages are the same handful of questions, arriving at all hours. The assistant answers them from your own catalogue, calendar and knowledge, in the way your team already writes, and passes anything it is unsure about to a person with the whole thread attached.

  • Prices, stock, hours and free slots from your own systems
  • Replies on its own, or drafts for a person to send — your choice
  • Hands over the moment a person is needed, with the context

AI assistant

Do you have the oak worktop in three metres?21:38
We do — four in stock at £389. Want me to hold one for you?21:38
Answered by the assistant · from your catalogue

See it on your own number

Book a short call. We will connect one of your numbers, set up the inbox and build your first follow-up with you.

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