Product

The WhatsApp Business API, run like the rest of your business

The WhatsApp Business API is what you add when there is a team, a backlog, and money moving through those conversations. The free app was built for one person with one phone. Companion gives you the API without a developer: one shared inbox and CRM, automated messages, payments in the chat and a chatbot, on the official WhatsApp Business Platform (the WhatsApp Cloud API).

20 minutes. We connect one of your numbers on the call.

  • Verified Meta Tech Provider
  • Official WhatsApp Business Platform
  • Data stored in the UK
  • GDPR compliant
Four parts

Everything the WhatsApp Business API should do for a small team

Each part has its own page. Together they are one product and one WhatsApp integration, on the numbers your staff already use, from a UK WhatsApp Business API provider.

Shared inbox

Every WhatsApp conversation in one shared inbox and CRM

Right now those threads live on your staff’s phones, where nobody else can see them, cover them or report on them. Connect the numbers your team already uses and every conversation lands in one shared WhatsApp inbox, with owners, notes and a history that stays when people leave.

  • Staff keep their own numbers and their own phones
  • Assign, hand over and cover when somebody is away
  • Analytics on the channel that never had any

Shared WhatsApp inbox

RPRachel Price Is Thursday still ok for the fitting?Amy
DODanny O’Neill Sent the photos overJon
SKSofia Kaur How much for the full valet?Unassigned
Automation

WhatsApp automated messages: follow-ups that run themselves

On its own, WhatsApp Business expects you to remember everything: the quote to chase, the reminder to send, the customer to check back in with. Set the intent once and it happens for every customer, including on the weeks you are too busy to think.

  • Sequences that stop the moment somebody replies
  • Reminders sent where they are actually read
  • Guided flows that collect what you need in one exchange

WhatsApp automation

Quote sentStraight after the enquirySent
Gentle nudgeTwo days later, if no replySent
Last check-inFive days later, then stopQueued
In the chat

WhatsApp payments and products, without sending them anywhere else

Every jump out of the conversation — to a PDF, a portal, a payment page on an unfamiliar domain — asks the customer to trust you all over again. Send products, take payment and book the job inside the thread, in WhatsApp’s own interface.

  • Product cards with the right price, every time
  • Payment taken in the thread while they are still interested
  • The same products and prices, whoever is replying
  • Over 50 connectors to the tools you already run on

In-chat actions

Do you have that in a size M?14:20
Camden overshirtSize M · £128.00
Yes — one left in M.14:21
AI assistant

A WhatsApp chatbot that answers the routine, hands over the rest

Most messages are the same handful of questions, arriving at all hours. The assistant answers them from your own catalogue, calendar and knowledge, in the way your team already writes, and passes anything it is unsure about to a person with the whole thread attached.

  • Prices, stock, hours and free slots from your own systems
  • Replies on its own, or drafts for a person to send — your choice
  • Hands over the moment a person is needed, with the context

AI assistant

Do you have the oak worktop in three metres?21:38
We do — four in stock at £389. Want me to hold one for you?21:38
Answered by the assistant · from your catalogue
FAQ

WhatsApp Business API or the app: the questions to settle first

What is the difference between the WhatsApp Business app and the WhatsApp Business API?

The free WhatsApp Business app is built for one person with one phone. Companion sits on the official WhatsApp Business Platform (the Cloud API) and adds what a team needs: a shared inbox, owners and notes, automation, payment links and reporting. Your staff keep the app and their numbers; the business gets the rest.

Do I need the WhatsApp Business API to use Companion?

Companion provides it. We are a Verified Meta Tech Provider on the WhatsApp Business Platform, so you get the API without a developer, a separate provider or a new number. Your number stays yours, in your own Meta business account.

Is Companion a WhatsApp Business API provider in the UK?

Yes. Companion is built and run in the UK by DIGICORE IT LTD, data is stored in London, prices are in pounds, and support is on UK hours. It is designed for businesses with roughly 1 to 15 staff who already sell or serve customers on WhatsApp.

Which WhatsApp Business tools do I get on the cheapest plan?

All four: the shared inbox, automation and forms, in-chat actions and the AI assistant, from £49 a month. Plans differ on seats, numbers, integrations and broadcast reach, not on which features you are allowed to use.

See it on your own number

Book a short call. We will connect one of your numbers, set up the inbox and build your first follow-up with you. Or start the trial and connect a number yourself in minutes.

20 minutes. We connect one of your numbers on the call.

MetaVerified Meta Tech Provider