WhatsApp for clinics, salons and wellness practices. Clients message the clinic the way they message everyone else. They ask about availability, prices and whether the treatment will hurt, and they expect an answer in minutes. Companion books them in, reminds them, checks on them afterwards and brings them back, without adding work to the front desk.
14 days free. No card. Your team keeps its numbers.
From the first question to the next appointment, without adding work to the front desk. WhatsApp for salons, WhatsApp for dentists and WhatsApp for aesthetics clinics all run on the same WhatsApp appointment reminders and WhatsApp aftercare messages.
A flow asks which treatment, offers times and takes the details, inside WhatsApp. Clients book when it suits them, and the front desk starts the day with a fuller diary rather than a list of messages to answer.
A reminder the day before, read within minutes, with a simple way to confirm or ask for another time. Freed slots come back while there is still time to fill them.
Aftercare advice the evening of a treatment, a check-in a few days later, and an invitation to rebook when the next session is due. The follow-through that builds loyalty, done every time.
Whoever is on reception can see every conversation, its history and who is dealing with it. Notes stay internal, handovers between shifts are clean, and a practitioner can be looped in when a question needs them.
Unlike the reminder feature in a booking system, Companion reminders are conversations. A client can reply, ask a question and rebook without anyone picking up the phone.
Two worked examples of how a team would set this up. They are illustrations of the product, not customer results.
Patients start a course of treatment and drop off after the second session, when the pain eases and life gets busy.
Most treatment enquiries arrive in the evening. By the time the clinic replies the next day, the client has often booked elsewhere.
Companion stores data in the UK, is GDPR compliant and offers a data processing agreement. Conversations are never used to train AI models. You decide what is discussed on WhatsApp; many clinics use it for booking, reminders and aftercare rather than clinical notes.
Reminders in the app clients open all day get seen, and a reply confirms or rebooks in the same thread. Set the timing once and it runs for every appointment, with replies landing in the shared inbox.
Yes. The clinic number and any practitioner numbers feed one inbox with owners and notes. Practitioners keep their own phones and the WhatsApp Business app; the practice sees everything.
Calendar integration is on every plan, and bookings taken in a WhatsApp flow go straight into the diary. Webhooks and a custom API connector on the Business plan cover other practice software.
Start a free trial and connect a number your team already uses, or book a short call and we will set the first one up with you.
14 days free. No card. Your team keeps its numbers.
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